Friday 3 June 2011

CRM Development Solutions-Senpai-IT

CRM, or Customer Relationship Management, is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer loyalty. True CRM brings together information from all data sources within an organisation and also from outsourced to give one big picture of each customer in actual.

In the existing competitive business environment, whether a stock trade or a pair of socks, individualised customer relationship and collaboration is the key to success. Application of innovative technology tools in customer services has activated a whole new series of events that has made customer relationship management(CRM) a benchmark of assessing organisation efficiency and market strength.

CRM development solutions , are helpful in almost every sector i.e. Banking and finance, insurance, retail, manufacturing, transportation, automotive, pharmaceutical, media and entertainment or whatever be your industry, CRM software development solutions are easy to deploy and provide features as per requirements. It helps to automate vital business processes, including the interaction channels with the customer in sales, marketing and service.

A good CRM program will allow a business to effectively manage a large number of customers, increase the value of each customer to the company, retain good customers, and determine how customers can be given a higher level of service. Some of the main features of CRM solutions are:
Campaign Management
Newsletter Management
Lead Management and Tracking
Sales Force Automation
Simplicity and Ease of Integration
Remote Accessibility
Mobile Accessibility
Stronger Multi-channel Support
Contact Management
Rich Interactive Dashboard


The main purpose of having a CRM system is to develop a coordinated effort within various departments like marketing, sales, customer service and support divisions to utilise the necessary information to increase the sales and improve customer relations. CRM poses many advantages to an organisation helping them manage large number of customers, knowing their needs and buying behaviour, retaining the important ones and increasing their valuable inputs.

Senpai It solutions specialises in custom software development and develops high quality customer relationship management software. High Quality Web designing, Web development, SEO, Internet marketing services in Ireland and overseas. We provide ERP implementation, CRM implementation, PHP, ASP software development etc. After several year of the experience in the CRM development, we have the ability to develop the CRM application from scratch. We create different module in the web based crm as per the customer requirement. We understand how important your customers are for you and so we make sure we make the finest efforts to provide you the right kind of CRM software solutions. Our expertise and experience in this domain gives us an added advantage of developing solutions that are befitting your exact needs and provide you that helping hand that is much required in managing your resources proficiently.

Our extensive experience and unmatched expertise in all the major web technologies including Microsoft ASP .Net, MS-SQL and customized solutions in open source technologies like PHP, MySql, Content management systems (wordpress, drupal, joomla, modx), Shopping carts & E-Commerce (osCommerce, zencart, magento) has made us one of the fastest growing web services companies in Ireland.

1 comment:

  1. CRM is a Client Relationship Mangement system by which a company can manage all the client information in a smart and profitable way and one can easily develop the CRM application by using Microsoft technologies or open source technologies.

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